Beocampus is Bang & Olufsen's Digital Learning Platform. Here you can find all you need to know to sell, install and repair Bang & Olufsen products with success.

Bang & Olufsen partner with a ROS account: you should be automatically enrolled to Beocampus. Please partner with your Bang & Olufsen representative if you have further questions. When you create a new user account on ROS, you will be able to access Beocampus within 24 hours. When you deactivate your user account on ROS, the user account will also be removed from Beocampus within 24 hours. Bang & Olufsen partner without a ROS account: you can request a Beocampus account here → link. Please reach out to your Bang & Olufsen representative to know your CODE. Bang & Olufsen Employee: you are automatically enrolled to Beocampus. Please partner with your direct manager or People & Culture representative if you have any further questions.

I have a ROS account: access Beocampus through www.beo.com I do not have a ROS account: go to www.beocampus.com, click on login and enter your credentials. Bang & Olufsen Employee: access Beocampus through your SuccessFactors account.

English, Danish, Spanish, French, German, Italian, Japanese, Korean and Simplified-Chinese

From the Beocampus Home, click on "Options and Settings". Pick your preferred language and regional settings from the menu. Click on "Apply changes".

You can use Beocampus on your Smartphone or Tablet. You can find a PDF guide on how to use Beocampus with SAP SuccessFactors mobile app for iOS and Android here: link You can also use your web browser on your Smartphone or Tablet.

You can use Beocampus with most major commercial browsers on Mac and Windows PC. Please find all the official system requirements here: Technical Systems for SAP SuccessFactors HXM Suite

You can find assigned training under "Learning assigned to you" or/and under the "Learning Overview" tile on the Beocampus Home page. For an overview of the courses, click the icon on the upper-right cornet of the banner to expand it:

You can find completed learning under "Completed Learning" tile on the "Learning Overview" page.

Of course! You can browse all courses under "Find courses" tile on the "Learning Overview" page, look for the course you are interested in and then assign it to you.

Mandatory training will be marked as "REQUIRED" under "Learning assigned to you" tile on the "Learning Overview" page.

After you complete a course you can review it anytime by following a few simple steps. 1. Locate the course in your "Completed Learning": 2. Click on the course that you want to review: 3. Click on "Review Content": Browse the selected course with no restrictions. IMPORTANT: If the course that you want to review has been updated or removed from Beocampus' catalogue, you will not be able to review it. Instead you will be redirected to Beocampus or find an alert similar to this:

On Beocampus' homepage, under "Beocampus", simply type a keyword to find all the relevant digital learning content. For example type a product name: Alternatively you can browse all courses by clicking 'Browse all courses' under "Find courses" tile on the "Learning Overview" page.

Yes. You can browse all courses, in all available languages under the "Find courses" tile on the "Learning Overview" page. When you select a course all the available languages and versions will appear.

The "My Team" features is a powerful features that allows you to: have an overview of your team learning progression, pull reports, assign specific courses and much more. Send a request with our Support Form if you need to setup "My Team". Here is an example of how you can setup multiple teams: Instructions here.

In Beocampus you can create a hierarchy for your team. This will allow supervisors to follow their Teams Learning progression. Instructions here. Please, reach out to your local Bang & Olufsen Training Manager or Retail Manager to set up and manage your team's overview or send a request with this support form.

We want every Beocampus user to be able to browse freely Bang & Olufsen Digital courses catalogue. In order to do so, all of our digital courses are set as "NOT REQUIRED". Whenever a specific Learning journey requires a user to take some specific digital courses, Beocampus creates "Training Programs" which include one or several digital courses. These "Training Programs" might be marked as "REQUIRED" and will have a due date. A Training Program status will always over-ride that of a single digital course.

Beocampus sends automatic notifications 30 days before the due date of a required course. If you believe that you shouldn't be receive any notification, please use this Support Form.

If you want to change the language of the courses that are automatically assigned to you by Beocampus, send your request with this Support Form.

The main reason a course might not be marked as completed in your learning history is if it was left unattended for longer than 30 minutes. When this happens, you can still browse the course, but the progress will not be recorded on your Beocampus account. Beocampus displays an alert when your session is about to time out, which is visible on the Beocampus homepage and tab. To avoid losing your progress, open the homepage and click on "Keep Working.": If you're unsure whether a course is marked as completed on your account, you can easily check. A completed course will no longer appear in your learning assignments. Instead, it will be recorded in your learning history. In your learning history, you can print a certificate of completion, which includes the course title, your name, and the date of completion, similar to this example: IMPORTANT: A screenshot of the course completion (similar to the one below) does not replace a certificate of completion available in your learning history and cannot be accepted as proof of completion:

If you experience this issue, contact your Retail Manager, your Training Manager, or use this Support Form as soon as possible to have the course added to your learning history. Please note that we cannot support requests made more than one week after the incident occurred.

When you complete all the courses assigned to you by Beocampus, the tile "Learning assigned to you" will show you a message similar to this: If you don't have any pending assignments, but you are still receiving notifications about a pending course, or your supervisor can see a required course still assigned to you in the "My Team" overview, it is possible that you started a certification or learning program which is not part of your learning plan, but has a required due date. You can find and complete all self-assigned courses, by browsing to the page "Learning Overview" and locating them in the "Self assigned Learning" banner: If you changed your mind, and want to remove the course or the learning program, click on the right-side icon and click on "remove" from the drop-down menu:

Bang & Olufsen's SAP SuccessFactors ID id: " bangolufse "

If you have a ROS account, that is also your Beocampus account. You should be able to login to Beocampus, by following these steps: Browse to beo.com Login with your ROS credentials Click on the Beocampus tile If these instructions do not work, please use this Support Form to send a screenshot of your beo.com page, with your username visible on the upper right corner (see image): Note: you will not be able to reset your "Beocampus" password or request a new one. Your ROS account is your Beocampus account.

When you try to access to Beocampus you land on an "Invalid Login" webpage, similar to this: If you just created your account on ROS, wait 24 hours before trying to access Beocampus. If you are a Bang & Olufsen employee, you must use your @bang-olufsen.dk user account to login. If you are a Bang & Olufsen employee please reach-out to your People & Culture Business partner for support with your SuccessFactors account. If none of the above works, please use this Support Form

I try to login to Beocampus, but I get an error message similar to this: If you have a beo.com user account make sure to use it to login Beocampus: If you don't have a beo.com user account, please consult the "General" section of the FAQ.

If you don't find an answer to your questions and your Bang & Olufsen representative can not support you, please use this Support Form .